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Company Story | Company History | Strategic Objective | Our Factory
Alpine Shutters and Window Fashions (ASWF) will be the premier destination for shutters and window fashions for the retail consumer. While doing business, we will always keep in mind the ALPINE Acronym. Following is the ALPINE Acronym:
A - Attractive and professional: Alpine Shutters and Window Fashions
will be attractive and professional toward the consumer and each other at all times. On a personal level, we will be professionally dressed and well groomed. Our personal speech and attitudes will be kind, courteous, helpful and pleasant.
Alpine Shutters and Window Fashions
will keep its facilities, vehicles and all work related items clean and well maintained. Whenever there is contact with
Alpine Shutters and Window Fashions, whether direct of indirect, we will be an attractive force to which people are drawn.
Alpine Shutters and Window Fashions
will demonstrate attractiveness at every level of our company, from the most minute detail to the most obvious issue.
L – Love our Customer: Alpine Shutters and Window Fashions will always seek to love our customer. The customer should at all times be our chief concern, and we will attempt to satisfy them in every way. We will be proactive in making sure that out customers experience is pleasant and easy. From answering a simple question to the most demanding request,
Alpine Shutters and Window Fashions
will strive to achieve client fulfillment at every level, while both strictly adhering to our own systems and maintaining flexibility.
P – Powerful Pricing: Alpine Shutters and Window Fashions
will have powerful pricing for our products and services. The first aspect of this power will be our ability to provide our customers with competitive pricing, while providing them with a full service experience.
Alpine Shutters and Window Fashions
will have prices powerfully low enough to compel the consumer to buy their window fashions from us rather than any of our competitors. The second aspect of powerful pricing is that our pricing will be powerfully profitable.
Alpine Shutters and Window Fashions
is in business to be profitable. While achieving our acronym, we must maintain our target margin so that each of us can be rewarded for our labors. Additionally, we must generate profits in order to continually re-invest in our company, which will allow us to grow, properly serve our customer, and ensure longevity in our industry. Through adhering to our acronym, we will strike the balance of maintaining customer approval, product quality and profitable margins.
I – Implement Systems: Alpine Shutters and Window Fashions
will enjoy systems for operating the company at every level. The systems for operating the company will be implemented on a daily basis. Impementing our systems will make us reliable, efficient and consistent. If there is a flaw in the system, we will improve the system, not override it. We will also remember that while these systems are vital to our success, we are not robots. Our success is also dependant on each of us using our good judgment for the benefit of our customer and fellow employees. Our commitment to implementing systems will put us head and shoulders above the competition and make our daily work more rewarding.
N – Never be Satisfied and Expect the Best: Alpine Shutters and Window Fashions
will never be satisfied with the status quo. We will always be striving to improve the company and ourselves. Each of us will strive for excellence individually and expect the same of everyone around us. While recognizing that we all make mistakes, we need to learn from those mistakes and encourage one another. It is only when we fail that we can learn from those mistakes and achieve even greater success individually and as a company.
E – Excellent Products: Alpine Shutters and Window Fashions
will provide each customer with an excellent product. All of our products will be made with materials and workmanship that will ensure quality and satisfaction. Each and every customer can have full comfort that the product they are receiving is an excellent value. All products will always provide our customer with a great product; made right the first time and delivered according to schedule.
Every experience by the customer will be thoroughly satisfying every time. Our customer can expect the same experience time after time. Like clockwork,
Alpine Shutters and Window Fashions
will perform our acronym to the best of our abilities. Over time, our commitment will set us apart from all others and we will all share in the rewards and fruits of our labors, both monetarily and professionally.
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